Office Policy

Dear VIPS Family,

At Vinyard Institute of Plastic Surgery, your safety, comfort, and experience are our top priorities. As a medical facility, it is important that we maintain an environment that is clean, calm, and appropriate for all patients.

To ensure the well-being of everyone in our care, we kindly ask that you please review and adhere to the following office policies:

🔹 Children Under 12
All children under the age of 12 must be accompanied by an adult who is not the patient. For safety reasons, children may not be left unattended at any time while a patient is in a consultation or receiving treatment. Please note that our staff cannot assume responsibility for supervising children in the lobby, regardless of age or appointment length.

🔹 Animals
Pets and emotional support animals are not permitted in the office. Only certified service animals with proper documentation are allowed. This policy helps us maintain hygiene standards and respect patients with allergies, sensitivities or phobias.

🔹 Food & Beverages
For cleanliness and to preserve the integrity of our medical environment, please refrain from bringing food inside the office. Beverages are permitted if they are in spill proof containers. 

If you arrive with an unsupervised child or an unauthorized animal and are unable to be seen as a result, please understand that your consultation or reservation fee will be forfeited and a new fee will be required to book another appointment.

We truly appreciate your understanding and cooperation in helping us maintain a safe, professional and comfortable environment for all.

If you have any questions about these policies prior to your appointment, please don’t hesitate to reach out.

Warmly,
The VIPS Team