Prioritizing Patient Trust: Our Policies at Vinyard Institute of Plastic Surgery

At the Vinyard Institute of Plastic Surgery, our policies are carefully designed with a steadfast commitment to patient safety, confidentiality, and unwavering medical ethics, ensuring an environment that prioritizes your well-being and trust.

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Real Patient

Notice of Privacy Practices & Financial Policies

Vinyard Institute of Plastic Surgery, LLC
Updated 10.28.25

Notice of Privacy Practices

Our Notice of Privacy Practices explains how Vinyard Institute of Plastic Surgery, LLC may use and disclose your protected health information and describes your rights regarding that information. You have the right to review this Notice before signing this acknowledgment. The terms of our Notice may change. If the Notice is updated, a revised copy will be made available for your review.

View our downloadable Notice of Privacy Practices here.

Financial Policy

Welcome to Vinyard Institute of Plastic Surgery, LLC, and thank you for entrusting us with your care. We are committed to providing exceptional care and service. Understanding and complying with our financial policies helps ensure a smooth experience for both our patients and our team.

Payment is required before services are rendered. We accept Visa, Mastercard, Discover, American Express, CareCredit, Alphaeon Credit, PatientFi, Cherry, money orders, cashier’s checks, personal checks, and cash. Checks must be made payable to Vinyard Institute of Plastic Surgery.

A $50 fee will be assessed for returned checks. Returned checks exceeding $500 will also incur a fee equal to 5% of the check amount. Accounts with balances outstanding for more than 30 days may be referred to an outside collection agency. A $50 processing fee, along with any applicable attorney fees or court costs, may be added to the outstanding balance.

VIPS Cosmetic Surgery/In Office Cosmetic Procedures Financial Policies

Consultation Fee

A non-refundable, non-transferable $150 surgical consultation fee is required to schedule a consultation with Dr. Vinyard. This fee compensates for the time and expertise dedicated to your consultation and personalized treatment planning.

Cancellations and rescheduling requests require at least two business days’ notice, based on our regular business hours of Monday through Friday, 9:00 a.m.–5:00 p.m. If your appointment is canceled or rescheduled with less than two business days’ notice, or if you fail to attend your appointment, the consultation fee will be forfeited. An additional consultation fee will be required to schedule another surgical consultation. If you reserve your surgery within 30 days of your consultation date, the consultation fee will be applied toward your surgical procedure balance. After 30 days, the fee will be retained as compensation for Dr. Vinyard’s consultative time and may not be applied toward future services.

The surgical consultation fee may be applied only toward a surgical procedure. It cannot be credited toward MedSpa treatments, services, or products.

Reservation Fee

A $1,000 non-refundable, non-transferable surgical reservation fee is required when reserving a surgery date. This fee secures the selected date and compensates for the time-intensive surgical scheduling and coordination process. The reservation fee will be applied only toward the procedure and surgery date for which it was originally paid.

Surgery Balance Payment

The remaining procedure balance must be paid in full no later than three weeks before the scheduled procedure date. Post-dated checks are not accepted. If paying by debit card, please contact your financial institution in advance to confirm or adjust any daily transaction limits.

Rescheduling Policy

Rescheduling a procedure for any reason requires an additional $1,000 surgical reservation fee to secure a new
surgery date.

Cancellation Policy

If you cancel your procedure for any reason (medical or personal), the following charges apply:

• 14 days prior = 25% of total procedure fee
• 7–13 days prior = 50% of total procedure fee
• 2–6 days prior = 75% of total procedure fee
• 1 day prior = 100% of total procedure fee

VIPS Medspa Services Financial Policies

Card on File Requirement

A valid credit or debit card must be securely placed on file to reserve a MedSpa treatment appointment with one of our providers. The card will not be charged at the time of booking. The card on file serves as authorization for VIPS Cosmetic Center to charge the applicable $100 reservation fee if the appointment is canceled or rescheduled without the required notice or if the patient fails to attend the appointment.

Reservation fees may not be transferred to another patient. When an appointment is rescheduled with the required notice, no reservation fee will be charged, and the card on file will remain associated with the rescheduled treatment appointment.

Treatment Balance Payment

Full payment for MedSpa treatments is due before the service is performed. We accept Visa, Mastercard, Discover,American Express, CareCredit, Alphaeon Credit, PatientFi, Cherry, money orders, cashier’s checks, and cash. Personal checks are not accepted for same-day MedSpa treatments.

Rescheduling & Cancellation Policy

Cancellations and rescheduling requests require at least two business days’ notice, based on our regular business hours of Monday through Friday, 9:00 a.m.–5:00 p.m. If a MedSpa treatment appointment is canceled or rescheduled with less than two business days’ notice, or if the patient fails to attend the appointment, a $100 reservation fee will be charged to the card on file.

An additional $100 reservation fee may be required before another MedSpa treatment appointment can be scheduled. Repeated no-shows or last-minute cancellations may affect your ability to schedule future services, as they disrupt the elevated, personalized experience we strive to provide to every VIPS patient.

Refund Policy

All procedures, treatments, services, and products purchased from Vinyard Institute of Plastic Surgery, LLC or VIPS Cosmetic Center are non-refundable. Although our team is committed to helping you achieve your aesthetic goals, individual outcomes cannot be guaranteed. Results may vary based on factors including anatomy, physiology, medical history, lifestyle, and adherence to pre-treatment and post-treatment instructions.

We value open communication and collaboration throughout your care and encourage you to discuss any questions or concerns with your provider.